Keynote Speaker & Culture Strategist

Empathy
is the
Strategy.

Lisa L. Kincaid brings 40+ years of Fortune 100 executive experience to every stage — delivering keynotes and workshops that transform how leaders think, communicate, and build culture.

Book Lisa to Speak Meet Lisa →

"The same level of thinking that created the problem won't solve it."
— Albert Einstein
The foundation of The Empathy Effect methodology

40+ Years Executive Leadership

Fortune 100 Executive Experience

3 Formats Keynote · Workshop · Retreat

6-Pillar Proprietary EFFECT Framework

Book Lisa

Audiences leave ready to lead differently.

Lisa doesn't deliver lectures — she creates experiences. Drawing on decades of C-suite leadership, her keynotes and workshops give executives, HR leaders, and management teams the tools to build psychologically safe, high-performing cultures.

Available for conferences, executive summits, leadership retreats, and half-day or full-day workshops.

Keynote Speaker

Half-Day Workshop

Full-Day Retreat

View Speaking Topics & Fees →

Leading with Empathy in High-Stakes Environments

How psychological safety drives performance — not the other way around.

The Culture Equation

Why culture is your most underutilized competitive advantage.

Manager vs. Leader — The Distinction That Changes Everything

Practical frameworks for making the mindset shift at scale.

Proprietary Framework

The EFFECT Framework™

A 6-pillar system built on decades of real C-suite experience — not theory. The framework behind every engagement, workshop, and program Lisa delivers.

E Empathy

F Failing Fast

F Feedback

E Empowerment

C Collaboration

T Transparency

The sub-frameworks, assessment tools, and implementation playbooks behind each pillar are available to program participants and enterprise engagements.

Download the Framework Overview →

Learning & Development

Three ways to transform your culture.

Self-Paced Online

Foundations

Flexible, on-demand courses for leaders at every level. Practical tools, reflection prompts, and self-assessments — on your schedule.

Ideal for: New leaders, high-potentials, individuals

Learn More →

Core Masterclass

Live, cohort-based sessions with peer learning and expert feedback. Leaders apply the 6 pillars to real organizational challenges.

Ideal for: Senior leaders, department heads, HRBPs

Learn More →

Custom Engagement

Enterprise Transformation

Organization-wide transformation: executive alignment, culture audits, immersive workshops, and ongoing coaching. Fully customized.

Ideal for: C-suite, executive teams, HR leaders

Inquire →

Why Empathy-Driven Culture Works

The data is clear.
The urgency is now.

86%

of employees say empathetic leadership directly boosts morale and productivity

TeamStage 2024

87%

of employees report empathy in leadership creates a more inclusive, innovative environment

TestGorilla 2025

<1 in 5

organizations feel their current leadership is truly effective — a crisis hiding in plain sight

Glassdoor 2024

Headshot
Coming Soon

Fortune 100 Executive

Meet Lisa L. Kincaid

40 years of C-suite experience.
One mission.

Lisa L. Kincaid, Founder and CEO of The Empathy Effect Inc, has spent four decades at the highest levels of corporate leadership — building cultures, transforming teams, and proving that empathy isn't soft. It's the most powerful business strategy in the room.

With 20 years as an Advertising executive and 20+ more in C-suite leadership, Lisa brings a rare combination to every stage: a communicator's craft and an executive's credibility. She has been a guest and keynote speaker throughout her career — and that experience is the foundation of everything The Empathy Effect delivers.

Lisa's Full Story → Book a Discovery Call

Empathy is the Strategy.